Privacy Policy

Privacy and data protection

Last updated: January 2026

This Privacy Policy explains how AItronix (“we”, “us”, “our”) collects, uses, stores, and protects personal data when you visit or interact with this website.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

The data controller responsible for personal data processed via this website is:

AItronix
Sole Trader
64 Vista House, Lincoln Road
RH4 1GP, Dorking
United Kingdom
Email: office@aitronix.co.uk

2. Scope of This Policy

This Privacy Policy applies to visitors of the website, individuals and legal entities (including sole traders, companies, UK LTDs and non-UK entities) who contact us or enquire about our services.

The website provides informational content, service descriptions and knowledge-based materials, including sections such as Services and Insights.

3. Personal Data We Collect

Depending on how you interact with the website, we may collect:

  • name and surname,
  • email address,
  • phone number (if provided),
  • message content submitted via forms or email,
  • IP address,
  • technical data (browser type, operating system, device information).

We do not knowingly collect special category data.

4. How Data Is Collected

  • when you submit a contact form,
  • when you contact us directly via email,
  • automatically through technical and security-related server logs.

5. Purposes and Legal Bases

  • responding to enquiries – legitimate interest,
  • pre-contractual communication – contractual necessity,
  • service delivery – contractual necessity,
  • website security and stability – legitimate interest,
  • legal and accounting obligations – legal obligation.

6. Cookies and Technical Data

This website currently uses technical cookies only, which are necessary for correct operation, security and form handling.

No marketing, profiling or analytics cookies are used at this time.

7. Third-Party Services

Personal data may be processed by trusted service providers acting on our behalf, including hosting and infrastructure providers (IONOS, United Kingdom).

We do not currently use advertising pixels, behavioural tracking or third-party analytics tools.

8. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including legal and accounting obligations.

9. Your Rights

  • right of access,
  • right to rectification,
  • right to erasure,
  • right to restriction of processing,
  • right to object,
  • right to data portability (where applicable).

Requests may be submitted to: office@aitronix.co.uk

10. Supervisory Authority

If you believe your data protection rights have been violated, you may lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)
https://ico.org.uk

11. Future Development

This website may be expanded in the future with additional features or tools. Where such development involves new data processing activities, this Privacy Policy will be updated accordingly.

12. Changes to This Policy

We reserve the right to update this Privacy Policy to reflect legal, technical or organisational changes. The current version will always be available on this website.